Privacy Policy

Definitions

Client: any professional or natural person capable within the meaning of articles 1123 et seq. of the Civil Code, or legal entity, who visits the Site subject to these general conditions.
Services and Benefits: the Site provides Customers with:

Content: All elements constituting the information present on the Site, notably texts – images – videos.

Customer information: Hereinafter referred to as “Information(s)” which correspond to all personal data likely to be held by the Site for the management of your account, customer relationship management and for analysis and statistical purposes.

User: Internet user connecting to and using the aforementioned site.

Personal information: “Information which allows, in any form whatsoever, directly or indirectly, the identification of the natural persons to whom it applies” (article 4 of law n° 78-17 of January 6, 1978).

The terms “personal data”, “data subject”, “processor” and “sensitive data” have the meaning defined by the General Data Protection Regulation (GDPR: no. 2016-679)

1. Presentation of the website.

Pursuant to Article 6 of Law No. 2004-575 of June 21, 2004 on confidence in the digital economy, users of the website are informed
the Site the identity of the various parties involved in its creation and monitoring.

2. General conditions of use of the site and the services offered.

The Site constitutes an intellectual work protected by the provisions of the Intellectual Property Code and applicable International Regulations. The Client may not in any way reuse, transfer or exploit for its own account all or part of the elements or works of the Site.

Use of the site implies full and complete acceptance of the general conditions of use described below. These conditions of use may be modified or supplemented at any time, users of the site are therefore invited to consult them regularly.

This website is normally accessible to users at any time. An interruption for technical maintenance reasons may however be decided by the Site, which will then endeavour to communicate to users in advance the dates and times of the intervention. The website is updated regularly by the site manager. Similarly, the legal notices may be modified at any time: they nevertheless apply to the user who is invited to refer to them as often as possible in order to be aware of them.

3. Description of the services provided.

The purpose of the website is to provide information concerning all of the company's activities. However, it cannot be held responsible for omissions, inaccuracies and deficiencies in updating, whether caused by it or by third-party partners who provide it with this information.

All information provided on the site is provided for information purposes only and is subject to change. Furthermore, the information on the site is not exhaustive. It is provided subject to any changes that may have been made since it was put online.

4. Contractual limitations on technical data.

The site uses JavaScript technology. The website cannot be held responsible for material damage related to the use of the site. In addition, the user of the site agrees to access the site using recent equipment, not containing viruses and with an up-to-date latest generation browser. The site is hosted by a service provider in the territory of the European Union in accordance with the provisions of the General Data Protection Regulation (GDPR: No. 2016-679)

The objective is to provide a service that ensures the best accessibility rate. The host ensures the continuity of its service 24 hours a day, every day of the year. However, it reserves the right to interrupt the hosting service for the shortest possible periods, in particular for maintenance purposes, improvement of its infrastructures, failure of its infrastructures or if the Services generate traffic deemed abnormal. The site and the host cannot be held responsible in the event of a malfunction of the Internet network, telephone lines or computer and telephone equipment linked in particular to network congestion preventing access to the server.

5. Intellectual property and counterfeiting.

The site owns the intellectual property rights and holds the usage rights on all elements accessible on the website, including texts, images, graphics, logos, videos, icons and sounds. Any reproduction, representation, modification, publication, adaptation of all or part of the elements of the site, whatever the means or process used, is prohibited without the prior written authorization of the owner of the site.

Any unauthorized use of the site or any of the elements it contains will be considered as constituting an infringement and will be prosecuted in accordance with the provisions of Articles L.335-2 et seq. of the Intellectual Property Code.

6. Limitations of liability.

The site cannot be held responsible for direct or indirect damage caused to the user's equipment when accessing the website, and resulting either from the use of equipment that does not meet the specifications indicated in point 4, or from the appearance of a bug or incompatibility.

The site may also not be held liable for indirect damages (such as loss of market or loss of opportunity) resulting from use of the site. Interactive spaces (possibility of asking questions in the contact area) are available to users. The site reserves the right to delete, without prior notice, any content posted in this space that contravenes the legislation applicable in France, in particular the provisions relating to data protection. Where applicable, the site also reserves the right to bring civil and/or criminal proceedings against the user, in particular in the event of a message of a racist, insulting, defamatory or pornographic nature, regardless of the medium used (text, photograph, etc.).

7. Management of personal data.

The Client is informed of the regulations concerning marketing communication, the law of June 21, 2014 for confidence in the Digital Economy, the Data Protection Act of August 6, 2004 as well as the General Data Protection Regulation (GDPR: n° 2016-679).

7.1 Persons responsible for collecting personal data

For Personal Data collected as part of the creation of the User's personal account and their browsing on the Site, the person responsible for processing Personal Data is defined at the top of this page, under Legal Notices > I.

As the controller of the data it collects, it undertakes to comply with the framework of the legal provisions in force. In particular, it is up to the Client to establish the purposes of its data processing, to provide its prospects and customers, from the collection of their consents, with complete information on the processing of their personal data and to maintain a register of processing in accordance with reality. Whenever the site processes Personal Data, the site takes all reasonable measures to ensure the accuracy and relevance of the Personal Data with regard to the purposes for which the site processes them.

7.2 Purpose of the data collected

The site may process all or part of the data:

to enable navigation on the Site and the management and traceability of the services ordered by the user: connection and usage data for the Site, invoicing, order history, etc.
to prevent and combat computer fraud (spamming, hacking, etc.): computer equipment used for browsing, IP address, password (hashed)
to improve navigation on the Site: connection and usage data
to conduct optional satisfaction surveys on the site: email address
to conduct communication campaigns (SMS, email): telephone number, email address

The site does not market your personal data which is therefore only used out of necessity or for statistical and analysis purposes.

7.3 Right of access, rectification and opposition

In accordance with current European regulations, Users of the site have the following rights:

right of access (article 15 GDPR) and rectification (article 16 GDPR), updating, completeness of User data right to block or erase User personal data (article 17 GDPR), when they are inaccurate, incomplete, ambiguous, outdated, or whose collection, use, communication or conservation is prohibited
right to withdraw consent at any time (article 13-2c GDPR)
right to limit the processing of User data (article 18 GDPR)
right to object to the processing of User data (article 21 GDPR)
right to the portability of data that Users have provided, when this data is subject to automated processing based on their consent or on a contract (article 20 GDPR)
right to define the fate of Users' data after their death and to choose to whom the site should communicate (or not) their data to a third party that they have previously designated

As soon as the site becomes aware of the death of a User and in the absence of instructions from the User, it undertakes to destroy the User's data, unless their retention proves necessary for evidentiary purposes or to meet a legal obligation.

If the User wishes to know how the site uses his Personal Data, request to rectify them or oppose their processing, the User can contact the site in writing at the following address:
defined at the top of this page, title Legal Notices > I.

In this case, the User must indicate the Personal Data that he/she would like the site to correct, update or delete, identifying himself/herself precisely with a copy of an identity document (identity card or passport).

Requests for deletion of Personal Data will be subject to the obligations imposed on the site by law, in particular with regard to the retention or archiving of documents. Finally, Users of the site may file a complaint with the supervisory authorities, in particular the CNIL (https://www.cnil.fr/fr/plaintes).

7.4 Non-communication of personal data

The site prohibits itself from processing, hosting or transferring the Information collected on its Customers to a country located outside the European Union or recognized as "inadequate" by the European Commission without first informing the customer. However, the site remains free to choose its technical and commercial subcontractors on the condition that they present sufficient guarantees with regard to the requirements of the General Data Protection Regulation (GDPR: n° 2016-679).

The site undertakes to take all necessary precautions to preserve the security of the Information and in particular to ensure that it is not communicated to unauthorized persons. However, if an incident impacting the integrity or confidentiality of the Customer's Information is brought to the site's attention, the site must inform the Customer as soon as possible and notify them of the corrective measures taken. Furthermore, the site does not collect any "sensitive data".

Within the limits of their respective attributions and for the purposes mentioned above, the main persons likely to have access to the data of the Users of the site are mainly the agents of our customer service.

7.5 Types of data collected

Regarding users of the site, we collect the following data which are essential to the operation of the service, and which will be kept for a maximum period of 1 month after the end of the contractual relationship:
Name, phone number and email address.

The site also collects information that helps improve the user experience and provide contextualized advice:
Google Analytics

This data is kept for a maximum period of 1 month after the end of the contractual relationship.

8. Incident Notification

Despite our best efforts, no method of transmission over the Internet, and no method of electronic storage, is completely secure. We cannot guarantee its absolute security. If we become aware of a security breach, we will notify affected users so that they can take appropriate action. Our incident notification procedures take into account our legal obligations, whether at national or European level. We are committed to fully informing our customers of all matters relating to the security of their account and to providing them with all the information necessary to help them comply with their own regulatory reporting obligations.

No personal information of the user of the site is published without the user's knowledge, exchanged, transferred, assigned or sold on any medium whatsoever to third parties. Only the hypothesis of the purchase of the site and its rights would allow the transmission of said information to the potential purchaser who would in turn be bound by the same obligation of conservation and modification of data with respect to the user of the site.

Security

To ensure the security and confidentiality of Personal Data and Personal Health Data, the site uses networks protected by standard devices such as firewalls, pseudonymization, encryption and passwords.

When processing Personal Data, the site takes all reasonable measures to protect it from loss, misuse, unauthorized access, disclosure, alteration or destruction.

9. “Cookies” and Internet tags

9.1. “COOKIES”

A "cookie" is a small information file sent to the User's browser and saved on the User's terminal (e.g. computer, smartphone), (hereinafter "Cookies"). This file includes information such as the User's domain name, the User's Internet access provider, the User's operating system, as well as the date and time of access. Cookies do not in any way risk damaging the User's terminal.

The site may process the User's information concerning his visit to the Site, such as the pages viewed, the searches carried out. This information allows the site to improve the content of the Site and the User's navigation.

Cookies facilitate navigation and/or the provision of services offered by the Site, the User can configure his browser to allow him to decide whether or not he wishes to accept them so that Cookies are saved in the terminal or, on the contrary, that they are rejected, either systematically or according to their issuer. The User can also configure his browser software so that the acceptance or rejection of Cookies is offered to him punctually, before a Cookie is likely to be saved in his terminal. The site informs the User that, in this case, the functionalities of his browser software may not all be available.

If the User refuses the recording of Cookies in his terminal or browser, or if the User deletes those that are recorded there, the User is informed that his navigation and experience on the Site may be limited. This could also be the case when the site or one of its service providers cannot recognize, for technical compatibility purposes, the type of browser used by the terminal, the language and display settings or the country from which the terminal appears to be connected to the Internet.

Where applicable, the site declines all responsibility for the consequences related to the degraded functioning of the Site and the services possibly offered by the site, resulting from (i) the refusal of Cookies by the User (ii) the impossibility for the site to record or consult the Cookies necessary for their functioning due to the User's choice. For the management of Cookies and the User's choices, the configuration of each browser is different. It is described in the browser's help menu, which will allow you to know how the User can modify their wishes regarding Cookies.

At any time, the User may choose to express and modify his/her wishes regarding Cookies. The site may also use the services of external service providers to help it collect and process the information described in this section.

Finally, by clicking on the icons dedicated to the social networks Twitter, Facebook, Linkedin and Google Plus appearing on the Site and if the User has accepted the deposit of cookies by continuing to browse the Website. Twitter, Facebook, Linkedin and Google Plus may also deposit cookies on your terminals (computer, tablet, mobile phone).

These types of cookies are only placed on your devices if you consent to them by continuing to browse the Website. At any time, the User may nevertheless withdraw their consent for the website to place this type of cookie.

Article 9.2. INTERNET TAGS

The Site may occasionally use Internet tags (also known as "tags", or action tags, single-pixel GIFs, transparent GIFs, invisible GIFs and one-to-one GIFs) and deploy them through a specialist web analytics partner who may be located (and therefore store the corresponding information, including the User's IP address) in a foreign country.

These tags are placed both in online advertisements allowing Internet users to access the Site, and on the various pages of the Site.

This technology allows the site to evaluate visitors' responses to the Site and the effectiveness of its actions (for example, the number of times a page is opened and the information consulted), as well as the User's use of this Site.

The external service provider may possibly collect information about visitors to the Site and other Internet sites using these tags, compile reports on the activity of the Site, and provide other services relating to the use of the Site and the Internet.